Booking Procedure

Booking Your Adventure

Pedalers has offered secure online booking since the late 1990s.

There are several start points from which you can book your tour. Each tour page has two "Book Your Spot" buttons for signing up on a scheduled departure, as well as two "Go Private" buttons to book a private departure for your friends & family. The top navigation menu also has a Book Trip link.

The booking form gathers the essential details we need to confirm your space(s) and submitting it locks your booking in. You and your fellow travelers will be asked to submitted additional personal details later through our Guest Questionnaire, covering things like medical issues, diets, rooming requests, etc.

Pedalers employs a highly encrypted booking system for the protection of your personal details. Each guest is asked to create their own passphrase to serve as their access to this encrypted data. The Passphrase can be anything, from a simply sentence such as "I love stout beer" to a more complex combination of letters. Be sure to write it down or choose something you will remember, as we can't change your passphrase later, nor can we retrieve it.

Tours are paid for via Bank Wire or ACH for guests based in the USA or via international bank wire by guests based outside the USA. Pedalers does not accept credit cards, but guests may be able to use their credit card to send payment through Wise. Wise may also offer lower cost international transfers for guests from outside the country.

All prices are in US Dollars unless otherwise mentioned.

Pedalers welcomes bookings from bona fide travel agencies, OTAs and other travel professionals. Visit our Travel Agency page for more details on booking procedures.

Deposit and Final Balance Payments

Scheduled Dates

To reserve space on a scheduled departure, Pedalers requires a non-refundable deposit at the time of booking. The deposit amount varies by tour and the per person amount is specified in the booking details on that tour's page.

The balance of tour costs is due on or before 60 days prior to the starting date of your trip. Bookings submitted less than 60 days prior to the starting date of the tour must pay tour costs in full at the time of booking.

Private and Custom Tours

To confirm a private date or custom tour, Pedalers requires an initial 10% deposit at the time of booking. A second deposit of 30% is due 180 days prior to departure. Both deposits are non-refundable and obtaining trip cancellation insurance is advisable.

The balance of tour costs for private or custom tours is due on or before 90 days prior to the starting date of your trip. Bookings submitted less than 90 days prior to the starting date of the tour must pay tour costs in full at the time of booking.

After Booking Information

Once your booking has been confirmed and your deposit payment has cleared, a confirmation of your booking will be emailed to the person making the booking. Please share that email with everyone in your party, as it will contain urls and booking identifiers needed for our online preparation materials and pre-tour forms.

Your Trip Planning information is available for download in several versions. We offer a standard PDF version which is suitable for viewing on your desktop, laptop or tablet and formatted for printing, a phone PDF that has been formatted to be easily read on a smart phone and an EPUB version for your Kindle or other ebook reader. All versions include a wide variety of info from destinations & visa information to equipment & clothing lists and much more. We strongly suggest everyone in your party read through everything to be prepared.

The confirmation email also has links to our important pre-tour Guest Questionnaire, as well as links to other forms, such as visa forms if your tour package includes them, payment forms to send in your balance, etc.

Pedalers Release of Liability is now digitally signed, either while booking or on the Guest Questionnaire if your reservation is part of a group. Agreement to the terms is required for participation.

Air Travel

None of our tours include airfare to or from our tour destination, we leave that in your hands to take advantage of any frequent flyer preferences or use of points. If you need some assistance, you can work with our friends at Exito Travel.

Some tours may include internal air travel as part of the itinerary and bookings will be made on your behalf as part of the tour package. Airline and class of service is predetermined and non-changeable on scheduled dates.

Visas

With the exception of our Bhutan tours, none of our tour packages include visa processing or costs. If you prefer to have someone handle the processing of your visa needs, you can work with our friends at VisaHQ.